What Is a Case Admin?

Overview

The Case Admin role is responsible for managing case setup, configuration, and user assignments within PME.

Case Admins help ensure investigations and collections are organized, properly configured, and accessible to the appropriate team members.

Responsibilities

Case Admins can:

Create new cases
Configure case settings
Add custodians
Send custodian invitations
Assign users to cases
Deactivate users within cases
View case activities and files
What Case Admins Cannot Do

Unlike System Administrators, Case Admins do not have access to:

Billing information
Company settings
System-wide administration
Full review and export permissions
Typical Users

Organizations often assign this role to:

Litigation support managers
eDiscovery coordinators
Project managers
Investigation managers
Benefits

The Case Admin role helps organizations maintain structured and efficient case management while limiting access to sensitive administrative functions.

Pricing Questions

For pricing information, please contact the PME sales team.