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What Is a Custodian?

Published:

Overview

A custodian is an individual whose device data is being collected as part of a legal, compliance, regulatory, or investigative matter.

Custodians play a critical role in the mobile evidence collection process by providing access to the device and participating in the guided collection workflow.

Responsibilities

Custodians typically:

Receive collection invitations
Follow collection instructions
Connect their device when required
Participate in the collection process
Verify device access when prompted
Access Within PME

Custodians do not have access to:

Case management functions
Review workflows
Administrative settings
Evidence review tools
Billing information

Their interaction is limited to the collection application and collection workflow.

Why Custodian Participation Matters

Successful collections often depend on custodian cooperation and communication.

Organizations should ensure custodians understand:

Why the collection is occurring
What data is being collected
How privacy is protected
What actions are required during the collection process
Benefits

The custodian role helps maintain a clear separation between evidence collection and evidence review activities.

Pricing Questions

For pricing information, please contact the PME sales team.

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