What Is a Billing Contact?

Overview

The Billing Contact role is designed specifically for users responsible for financial administration within PME.

This role allows access to billing-related functions without granting access to case data, evidence, or administrative platform settings.

Responsibilities

Billing Contacts can:

View billing information
Review invoices
Make payments
Update billing addresses
Manage payment details
Security Benefits

The Billing Contact role supports separation of duties by allowing financial personnel to manage account-related information without accessing sensitive case content.

What Billing Contacts Cannot Access

Billing Contacts do not have access to:

Cases
Evidence
User management
System administration
Review workflows
Collection activities
Typical Users

Organizations commonly assign this role to:

Finance departments
Accounts payable teams
Procurement personnel
Administrative staff
Benefits

The Billing Contact role allows organizations to manage account finances efficiently while maintaining strict access controls for investigative data.

Pricing Questions

For pricing information, please contact the PME sales team.